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"The Top Service Star next to a store's name is a sign of superlative quality. It means that the store is participating in our Customer Rating Program (in Yahoo! Shopping), and that customers who have ordered from that store have given it the highest ratings. Nearly all Yahoo! stores have good customer satisfaction ratings, but those with a star are the best of the best, with at least 95% positive ratings." (Quoted from Yahoo! Shopping - Top Service Merchants)
These following comments are from our customers that all judged us as "Excellent," and earned us a "Top Service Star" (We have 99.5% positive ratings), we also have a "Five Star" rating. We really appreciate those who have taken the time to rate us. (If there happens to be any problem with your order, we will do our best to make it right.) We are currently about three months behind in updating this!
"We got them on Monday!! They are beautiful and fit everyone very well! Thanks for all your tremendous hard work! If we ever have need again, I'll be back! And I'll refer as much to you as I can!" Greenbrier High School (by e-mail)
"The shirts arrived and are just wonderful, thanks so much!!!" Patti (by e-mail)
"Great experience! Good communication, flexability, and packaging, combined with reasonable prices and fast shipping. I was very happy." Helena
"Very fast prompt service. Everything was as advertised. Easy to trace the shipment." Edward
"Their service deserves 5*'s. My e-mail was replied to promptly and personally. There are bigger fancier websites out there, but HawaiiStores were the only ones that have exactly what I was loooking for: Made in hawaii Quality." Lynn
"I received the shirts today - they are wonderful!!! Thank you so much for getting them here in time for our function - I thank you and my daughter thanks you." Wendy (by e-mail)
"On Saturday I ordered my shirts at HawaiiStores.com. Today (Thursday) those shirts arrived at my home in Germany...in not even a week around the world. The shirts are great." Sebastian (by e-mail)
"Received my shirts Monday and I love them!! I will definitely be ordering some more and will tell my friends about the quality of them. They are great and I am very happy with them." Terry (by e-mail)
"The shirt arrived today...It's great!! The neatest Hawaiian shirt I have ever seen!! Thanks so much for the fast shipment. I wish all business people were like you!" Don (by e-mail)
"I received my shirt yesterday and loved it so much that I am ordering one for my husband!" Stephanie
"Thank you for your call. I really appreciate how you made sure I had a selection of shirts for my party. Great customer service! Thanks so much." Nina (by e-mail)
"Excellent service. Had a little trouble with sizing and shipment date, but Etan Won handled and took care of. The items arrived timely. I will be ordering from them again soon and recommend to others." Cassandra
"My shirts arrived in all their finery this morning. Thank-you so much for getting them to us before we left on our Caribbean Cruise. A close friend is getting married on the ship with a Hawaiian theme. My husband, son, and dad will be the only men comfortable in their 100% cotton shirts from your company. I have no idea why the clothing industry would think that men would want Hawaiian fabric shirts made of rayon in our Texas heat, but that is all that can be found in the stores here. Thanks again for your superb service and generous gift of the extra shirt. To be honest, when we were on the islands of Oahu and Maui we very much enjoyed the hospitality of the islands. For your business information, I did find the address to your company with the help of the search engine, "Ask Jeeves." As I told you we had been in the Hawaii Stores while vacationing and when HawaiiStores.com came up on Ask Jeeves, I felt I had some first hand knowledge of your merchandise. Thanks again for all your help and courteous service." Donna
"Thank you very much for my Hawaiian Shirt. I received it yesterday, and it is very nice. We have Hawaiian Shirt Friday's here at work, and I will be recommending you to my coworkers. I am certain I will be purchasing more shirts from you. Thanks again." Wayne
"Thanks so much for all the help!!! They're here and they are PERFECT. Danielle is so happy. Thanks again. John
"I have been getting nothing but high compliments over my red shirt that I bought last month. Thanks again." James
"People living on the island must enjoy themselves. It shows in the quality of service you provide. Thanks for looking out for me and upgrading me XX large T-shirts upon my request. Many people in the main land wouldn't be as concerned. The coconut bird houses are also cool. Thanks for a great experience. I will enjoy the tees and hope to buy from you again. Thanks." Steve
"Hey Ethan, Thanks alot for the shirts! We received them this morning. Very cool!" Ken (by e-mail)
"Finally received my shirt yesterday afternoon. It's really beautiful and was worth the wait. Thank you very much. And also thanks for including the calender...you guys still have the best prices and selection. And I shop around a lot. Thank you." James
"I just wanted to let you know that the dolls were a perfect party favor. Both the kids and the adults loved them. Thank you for all your help and timely delivery. Looking forward to doing business with you again." Judy
"Hi. This is...from Ripley Middle School in Ripley, WV. I have just received the beautiful aloha shirts. Thanks so much." Tracey
"I sent Lots of Aloha an email with questions about this order and they responded promptly. Merchandise came via FedEx (as promised) and order was complete. Hawaiian shirts are 100% cotton - beautiful pattern and soft fabric. Only (minor) complaint was that I was very anxious about delivery and they did not send me an email to let me know that merchandise had been sent. Just as I was about to email them about the status, FedEx arrived with the goods. Overall, they were terrific." Janet
"Absolutely nothing to complain: nice products, friendly, best prices I've seen." Sabine
"Their merchandise is top-quality and shipping time was so quick. Plus, the invoice had a hand-written signature on it. Which tells me that someone pays personal attention to the orders. I have already recommended this site to others." Tracey
"HawaiiStores.com were very helpful when I placed my order. As I was ordering overseas, there was no shipping price on my order, hawaiistores.com then emailed me with a price and asked if I still wanted the order to be sent. The shipping price was fine, and my order arrived within the time told, everything in tact. I was extremely pleased with the whole ordering process and will definitely be ordering again. Also, the items I ordered were of great quality and a lot cheaper than all the other websites I searched on for my products." Michelle
"HawaiiStores.com is the greatest. Ethan was especially helpful in answering the million and one questions that I had about products I was interested in purchasing. The service was excellent and timely...and even better than that, HawaiiStores.com has the best prices ever. Ethan-Thank You again for all your help, I really did appreciate it." Jocelyn
"I really enjoyed working with hawaiistores.com. They were very helpful. They were great about answering my questions. The whole transaction went very smoothly. Thank you hawaiistores.com. Aloha." Mandy
"Nice quality and packaging." Tacie
"Fast, Great service! Very satisfied!" Cheryl
"I needed the item immediately; and you delivered. Awesome service!" Victoria
"I was very pleased with the product and the fast service, actually surprised and delighted that I got my order so fast." William
"They did a great job, order was on time, complete, and they are some of the most helpful people, I have ever had the honor of speaking with over the phone. Thank You and we will be doing business with them again. Aloha" John
"Couldn't believe my eyes that my order arrived the very next day! Awesome!" Andrew
"I received my products as described and I received them in 2 days!! I would definitely continue ordering from HawaiiStores.com." Mary
"Not only was the product shipped promptly, but the product itself was of excellent quality. There was also a card included urging me not to hesitate to contact the merchant if everything was not to my satisfaction." Renee
"This is the second time I've ordered from HawaiiStores.com, and I'm extremely satisfied. I had the chance to call to ask about my order and when I found out one of my items was out of stock, Ethan was quite helpful in helping me make another choice...in fact, I ended up making a whole new order. Always a pleasure doing business with them." Jeff
"Ethan & Gang - I just recieved my order and everything is great. I really appreciate the good job you did, especially letting me know the tracking info so quickly. I'll definitely shop your site again." Thanks - Chuck (by e-mail)
"I was absolutely blown away by the three shirts I ordered from HawaiiStores.com. The prints were bright and vibrant. I recieved a very cordial e-mail informing me that the shirts were delayed because they had to take the time to MAKE them! I thought that was GREAT. I still recieved my order within a week and shirts fit perfectly. I will definitely be ordering another set of shirts as soon as possible!" Zachary
"Excellent products at reasonable prices. The company does and excellent job keeping you informed about the status of your order. I purchased my shirts for a cruise. HawaiiStores.com did everything possible to make sure that I received my purchase in time for my trip. Thank you HawaiiStores.com for the great products and excellent service." James
"The shirt arrived and I love it. My goal is to utilize Hawaiian shirts as uniform shirts. I plan to subject it to a few washings and if things work out, I'll order more. Thanks for a beautiful product." Bob
"Hi there! The shirts we've gotten on the first order are absolutely WONDERFUL!! Thank you so much for such a quality product at reasonable prices. We always had trouble finding shirts for my husband that fit well, were made of cotton and didn't cost a hundred dollars. He is so pleased, which means I am pleased. He's even decided to keep that shirt we asked about returning after all. I love red and talked him into keeping it, that red is a good color. Thanks for the wonderful website and merchandise. We are looking very much forward to our next order. Aloha! Marina"
"Just wanted to let you know my order arrived on Friday. Everything was great and I'll be ordering again soon!!!!!!! Tina"
"Thanks so much my husband loves the shirts and my mom loves the thimbles. Mahalo, Janine"
"...Thanks and just to let you know your shirts are becoming talk of the town here in Pituffik, Greenland! Better known in the States as Thule Air Base. You can thank your customer, Michael for telling everyone where he got all his great shirts! He wears one every day of the week! Thanks, Susan"
"Filled order quickly...They gave me lots of personal attention. I will order from them again." Maurice
"Thank you for everything in regards to the shirts. The kids looked great." Thousand Oaks High School Band
"Thank you so very much. The order was delivered on April 8th just in time for his birthday. The shirts were wonderful and he just loved them. I will recommend you to all I know and meet. You did a wonderful job and I appreciate it. Thank you, Robert"
"Aloha...received my order today of Hawaiian Shirt and Leis...Very happy with everything!!! Thank you so much...Shay"
"I received the order today. Everything looks great! Thanks for shipping overnight. Aloha from the Atlantic, Maurice"
"Thank you very much for all your help with our order. It arrived the other day, and everything looks great. Also, thanks for the extra stuff to utilize at our camp, we really appreciate it. Sincerely, Raeann"
"Mahalo for your confirming e-mail and speedy delivery! The mother-daughter grass skirts should make for a fun birthday for my niece, Sarah. Mahalo for making it fun! Elizabeth
"I have not one complaint! I received updates on my order and everything was shipped ahead of time. I am very happy with their service!" Stacy
"Very pleased.....This is the second time I've placed an order with HawaiiStores.com and I would highly recommend them." Kathleen
"I was very pleased with my order. I think this was the best service I have received from shopping online. My merchandise came right away as well. I didn't order much, I wanted to get the feel of ordering from them first. Thanks" Karen
"Great products, well made. Very timely" Laura
These people are so kind and considerate. Tisha was wonderful! Thanks, HawaiiStores!!!!" Elizabeth
"I received my order VERY fast... and I was VERY satisfied with HawaiiStores.com.... I would buy from again!" Mary
"Very quick and easy. Friendly service." Tammy
"Great stuff, super cheap, delivered very fast." Judith
"Extremely fast shipment. Prices were great!" Mike
"Quick delivery, great product. Items were as described. Thanks!" Dagmar
"I was very pleased with how promptly I received my order and the shipping wasn't too expensive. The products I received were exactly what I thought I would get. Thank you" Karen
"My husband loves his Hawaiian shirts and currently owns @50 but from now on I will be buying them from HawaiiStores.com!! The quality and prices con't be beat." Marsha
"They communicated with me throughout the entire process which made me feel much better about ordering online. They emailed to confirm that they had received my order and then followed up with a letter to make sure that I had received my merchandise and that everything arrived in satisfactory condition. It was easy and I would definitely order form them again. Thanks!" Connie
"I receved with thanks all the items today.
I am very surprised to know that the delivery
from Hawaii was so fast via express airmail.
Thank you very much for your quick actions
for quick delivery.
Best Regards
Kazuo
Osaka, Japan" (by e-mail)
"I ordered a shirt for my brother who needed a 3X for comfort. A day or so after I placed the order, the company emailed me to let me know that his size was not in stock. HOWEVER, they informed me that the fabric would be ordered immediately and that a shirt would be made especially for him, at which time, upon completion, the shirt would be delivered to me overnight at their expense!!!!!!!! I received the shirt, gave it to my brother who absolutely loved it and all was wonderful. I would recommend this company to anyone. They are FABULOUS!!!!!!!!
"they shipped the merchandise when they said they would and i received it in time for Christmas. thank you" William
"When I called the store to see about my order they were very helpful and freindly. The items I ordered were shipped faster that expected. I will order from them again, and will recommend them to all my frends. Thank you!!" Kelly
"The Shipping was REALLY fast and the prices were lower than they were in the islands themselves." Craig
"Aloha from South Dakota,
Ethan I received my order today, just three days after I had ordered it Wow, that is service. Everything was as I expected it, very nice.
Mele Kalikimaka
Brant" (by e-mail)
"It arrived last night. Thank-you. The shirt is beautiful. We look forward to doing business with you in the coming year. Thanks again and have a Happy Holidays. (phonetics) Melikalikamaka.
Alan" (by e-mail)
"I wanted to let you know the shirt arrived yesterday morning just like you promised. Thank you so much, it is perfect. My daughter will wear it with pride tomorrow in her ice skating show 'Holidays Around the World.'
Once again, thank you for your help.
Sue & E"
"I just wanted thank you very much for the excellent service I received from you guys. My goods arrived on Tuesday (four days from when I ordered it!) I am so impressed! Everything was perfect, no mistakes with the order at all.
I will surely be ordering from your store again.
Thanks again! Keep up the excellent work!
Fiona" (by e-mail)
The service I recieved from HawaiiStores.com was excellent. I received my goods in less than a week! They went out of their way to provide me with postage costs and time frames. I will be shopping with them again for sure!" Fiona
"ETHAN WAS VERY HELPFUL AND THE COMPANY IS VERY EFFICIENT. I WOULD RECOMMEND THEM TO ANYONE. NOTHING WAS TOO MUCH TROUBLE AND MY PARCEL ARRIVED AS PLANNED." Beryl
"Shipped quickly, packed well. Good prices." Kris
"FAST Shipping!!!" Diana
"My order arrived quickly and correctly. I would definitely shop with HawaiiStores again!" Aggie
"I received my CD just today (12/3) and was very pleased with the product and the delivery time. Mail has been slow coming to Guam so I didn't expect to receive my order for at least a month. It came in about 2 weeks or so." Rosario
"There was a minor problem with how I typed my address so they email to double check it was the correct one. That is great customer service. I am really please with the service I received. I got my shirt a few days after my order and it looked like the picture. Thank you all." Shawnna
"I WAS VERY HAPPY WITH THE SERVICE HAWAIISTORES PROVIDED. THE ORDER WAS FILLED IN A TIMELY MANNER AND THE MERCHANDISE ARRIVED IN FINE CONDITION." Deborah
"Kudos what a wonderful job, I received my products with in a few days." Sonja
"You have made a little girls dream come true. She lives in North Carolina. And never thought that she'd see her hula skirt and ukelele ever arrive. I was suppose to fly to my home, Hawaii and pick up these items that she dreamed of ever having. But because of the Sept. 11 tragic, I didn't want to fly. But, like I said, your website has made her wish come true. It was very an easy and efficient shopping. She recieved the items on time and I was blessed to hear her play and sing her first song. Mahalo "lots of aloha" you name says it all....
Mahalo and Aloha from Texas" Mary
"Shortly after I placed my order, the store contacted me about the color choice on an item. Apparently there were more color options than their web site showed. They apologized and asked if I would prefer to chang my order-the personal attention was wonderful.
My (original) order arrived promptly and with no problems whatsoever. I would definitely order from them again, should the occasion arrive. Great job!" Karen
"Just had to write and tell how pleased I am with the price and quality of my Hawaiian shirt, the reasonable shipping cost and the speed of delivery. I got my order in less than a week.
I was so impressed by your service and correspondence that I included your site in a note I wrote to Yahoo Shoping thanking them for my good online shopping experiences.
Thanks again,
Martha"
"Quick delivery and great product." Jana
"They watched my package via a US Postoffice tracking number to make sure my package was delivered and notified me when there was a problem. I was very impressed." Dallas
"Beautiful prints on all cotton material with no perma press feature." George
"...I really appreciate the personal touch!" Jeannetta
"HawaiiStores.com is an excellent web site and store. I love it!" Joseph
"Very impressed with the expediency and accuracy of shipping my order. I've already recommended HawaiiStores.com to several of my friends." Brian
"I thank you for your swift respond to my order and am happy with the beautiful products that you delivered. I look forward to future business with you and will be telling all my friends about your store. Happy Customer, Palu" (by e-mail from "Island Chants" of Inglewood, CA,)
"I was very happy to see that our shirts arrived today!!! Thank you for helping us keep our deadline...I truly appreciate your excellent customer service! We are on the same wavelength...Thanks again for your excellent customer service! Have a good weekend!" (Julie by e-mail)
"They were very courteous and prompt with shipping. Also, I received quick, no-hassle service on a damaged goods situation. They replaced the item quickly without any problems. I would recommend this store to others." Preston
"Hello from the wet and cool area of the states. I received my order today and was very imnpressed with the speed, quality of products, and price. I am very happy with everything I received and will order again soon. I am decorating one room of my house with a Hawaiian theme. We were to Hawaii several years ago and plan to go back. It is the closest place to paradise I know of. the people of Hawaii are the most beautiful and friendly people I know of. Many thanks for your service." D "Never have an ordinary day."
"Products arrived in less than a week from Hawaii to the east coast. When one item broke it was immediately replaced with another, which also arrived in less than a week." Ann
"Quick shipping, great selection, nice prices. I will definitely shop with them in the future!" Jennifer
"I was very happy with the service and the merchandise that was offered...I received exactly what I ordered and surprised at the excellent quality for the low price that I paid...thanx" Wayne
"We got the shirt..and love it!!!!!!!! It's perfect and got here so quick...thank you so much for all your help.
Thanks again, Marian :-)" (by e-mail)
"I just wanted to tell you how much we appreciate you going out of your way to make sure our needs were met. We have been very impressed with your courtesy and professionalism. Thank you so much for your kindness and wonderful clothing! We should be the hit of the Luau with our matching outfits! We will certainly keep your store in mind for future shopping needs. Thank you again. Robert, M and R"
"When a particular style was out of stock they suggested several different ones that were along the lines of what I had ordered. That was very helpful." Shawn
"great products and service!" Kevin
"great merchandise, great service" Kevin
"Just to let you know I received the shirts today!! Thank you so much for getting these to me. Now we can all look alike for our meeting on Monday. Once again Thanks so much!!!!!!!! Darlene" (by e-mail)
"Just a note to say thank you so much for calling me back and processing my order again. Thanks also for sending the shirt so quickly--it arrived just in time for my Dad's birthday. Cheers, Kelly" (by e-mail)
"Extremely helpful service and good quality merchandise" Edwin
"I dealt with Ethan at HawaiiStores.com. He was very friendly; very helpful; responded quickly to my emails. This was top-notch customer service, and I will definitely use this company again with any future requirements." Corrine
"i was very satisfied with the products ordered. and the delivery time was excellent, just 4 business days from havwaii to ohio! they are now on my favorites." Pete
"many thanks from France. I received today my order and I am very glad: the shirts and tee-shirts are fine, and the delivery was fast. Congratulations... and Mahalo, merci ! That was my first order, but not my last... Have a nice week-end, Stephane"
(by e-mail)
"The package arrived yesterday. Great service! Aloha, Kathy" (by e-mail)
"Thanks for your quick response. I LOVE your shirts! I think I'm getting you lots of business as I tell everyone who compliments me where to go on the internet. Best regards, Mark" (by e-mail)
"Thank you very much! You guys have been GREAT! I will be sure to tell everyone about the great service I got... Thanks, Lynn" (by e-mail)
"Excellent value! Shirts arrive promptly. I would recommend HawaiiStores.com to anyone interested in toop quality shirts for very reasonable prices." Michael
"Aloha! Just a quick note of praise! Received the shirts (a week or so ago) and they look great! I loved the fabrics and designs. Mahalo Plenty!! :) Lisa and D" (by e-mail)
"Many thanks!! The packages arrived in great condition on Friday, and I am very pleased with the quality. Mahalo, and I look forward to doing business with you again! Donna" (by e-mail)
"I brought one of the shirts to the race Thursday. The Aloha Shirt fans thought it was great and so did the people who don't normally buy Aloha Shirts. (Our Whaler drivers loved the fact that they wouldn't have to iron.) Tomorrow we go up. Racing starts Monday. We'll be thinking of you! Regards, mm" (by e-mail)
"JUST A QUICK NOTE TO SAY THANK YOU- I RECEIVED THE SHIRTS TODAY....THEY ARE FABULOUS. I SHALL CERTAINLY ORDER SOME MORE FROM YOU AND RECOMMEND YOUR WEBSITE TO MY FRIENDS AS WELL!! AND OF COURSE NOW I'VE SEEN YOUR ISLANDS FROM THE POSTCARDS AND CALENDAR...IT'S CERTAINLY ON MY LIST OF PLACES TO VISIT. THANKS AGAIN FOR ALL YOUR HELP. KIND REGARDS, MARTIN" (by email from the United Kingdom)
"Just a note to say that the shirts arrived on friday, and were perfect. Thank you for your service, it is much appreciated. I have recommended your site to friends and family. Regards, John" (by email from the United Kingdom)
"I am very pleased with my purchases from HawaiiStores.com. I am very lucky to have found them! Many thanks to everyone." LK
"The customer service was wonderful. The exact item I ordered was out of stock. I was notified immediately and offered an alternative item at a discounted price. The item arrived earlier than expected and the alternative item completely met my needs. I could not be happier with the wonderful service I received." Esther
"The out-of-stock response to my order was quick and efficient with a possible replacement. I have received the shirts and they are beautiful. The price is also great not to mention the craftsmanship. I definitely will order from HawaiiStores.com again. Thanks! Arlene"
"I received my products yesterday, everything is perfect. Thank you so much for shipping the products out just in time for my party this weekend. You guys are wonderful!" Jaymie
"So far HawaiiStores.com has been great to order from. They shipped all in stock merchandise fast and they are fast in replying to their e-mails. I would definitely order from them in the future." Valerie
"I received the items yesterday (Monday). Thanks so much for the free items and I'm really happy with the order. Thanks again. Erwin" (by email)
"They're WONDERFUL (the pictures do not do them justice). And I got them early enough to get them embroidered. I can't wait to show everyone tonight when we race. Best wishes always, MM" (by email)
"You've taken niceness to a new height. Thank you for all the help you gave me in choosing the perfect aloha shirt." Linda (by electronic greeting)
"My order arrived quickly and in perfect condition. Great service!" Kelli
"They could not have been nicer. I order on the internet A LOT, in fact it's the first place I look to shop, and they were terrific. The very day I sent an e-mail to inquire on delivery status, my package arrived. The quality of the merchandise was also great. The customer service department was very sweet and efficient in their responding to me. I would definitely order from them again." Lisa
"Thanks so much, just got my order today! You guys are great!!..." "...The shirt was a gift and she loved it, especially loved the free stuff... Lisa" (by email)
"Received the shirts. etc. on Thursday ~ good job!
Thanks, Donna" (by email)
"This store was fantastic. I received an email from them informing me about an out of stock item I had ordered and offered suggestions to another item. Very professional, good communication, great store. Thanks Hawaiistores.com."
Jeffrey
"would highly recommend to anyone A+++++" Heather
"Ethan was extremely helpful. He went out of his way to get what I needed. And the price was right. Thanks for all the help." Alice
"Great! Fast Service!" Terri
"nice site, really." Hale
"I received my order today (noon, 6/21). The shirts are gorgeous!!!! I can't believe I got them so quickly (Express Mail delivery). You're the best - I'm telling everyone about the website. Have a great summer, Betsy" (by email)
"This is the third time I have ordered with HawaiiStores.com and I have always received my order in a timely manner." Nicole
"Thank you for the quick and professional service. Was very impressed." Kevin
"They were very good, they had good customer service, and the shipment came in a timely fashion." Clayton
"THANK YOU!! The box arrived yesterday - the necklaces are PERFECT (puka shell) and the additional items (free) will be helpful. The decorations coordinator is excited about the additional warrior heads, as well. I cannot begin to tell you how appreciative I/we am/are to you for handling both orders promptly and within a budget we could afford. Our community is rural and has many lower socioeconomic families, so giving our graduates so much of a flavor of Hawaii and island living is just great - you are a part of creating the ambiance! My sincerest thanks, Linda" (by email)
"Hi! I just wanted to express my gratitude for the expedient delivery of my order. I ordered Hula dolls and t-shirts from your website because I am using them as prizes for my son's one year old birthday party. We're having a luau for his birthday and thought it appropriate to have things exculusively from Hawaii. I ordered from you on a Thursday and here it is, 5 days later and right in time for his party on Saturday. Going through the things, everything was packed neatly and was all there. I'm very impressed and would gladly tell everyone at the party where I got all this neat stuff. Thank you again! Christine" (by email)
"Very helpful + efficient. I ordered many times, and my friends love their stuff, too. They send out my order promptly+ their prices are Great!!!! Wonderful people + great service!" Ela
"Just wanted to let you know that I received my purchases today. All arrived in fine shape. I want to say thank you for the Dolphin Pendant necklace. It is just fine.. The Aloha Spirit is alive and well... Mahalo, Jay" (by email)
"The delivery time was quicker than anticipated and the customer service was beyond what was expected! I highly, HIGHLY recommend this merchant! Prices are great, service is great, what more could you ask for?!!" Ramona
"Thanks so much for the speedy delivery. I really appreciated it. Its not every day you get service like this. I'm looking forward to doing business with you again, and you can be sure I'll tell my friends about your site." Jeff (by email)
"great products, great website, great service and reasonable prices. what else could you ask for? this was my second purchase from them. i'll be back!!!!" Andrew
"The service I received was absolutely incredible! They were very quick in getting the order shipped out! I was very impressed. I plan to do more business with them. THANKS Lots of Hawaii (Aloha)!!! Keep up the great work!
Mary
"Received my order and am pleased as punch!! Not only was the delivery time quick, but the merchandise is better than expected! Not to mention your prices were better than the wholesale companies I had looked into! Thank you again for a wonderful and stress-free transaction. My Memorial Day Luau will now be complete!" Mona (by e-mail)
"Great products, great prices and speedy shipping. Highly recommended!" Sharon
"The service was prompt and the product was packaged nicely." Terry
"I received my item in about 10 days. The only thing I would change is being able to track my order." Terry
(We custom made a Hawaiian Print Shirt for this order, and tracking numbers for orders are available by email or toll free phone request.)
"Excellent prompt service." George
"I just wanted to tell you that I couldn't be absolutely more pleased and stunned with the items I received from hawaiistores.com!!!! I can not believe how quickly the delivery was! From there (Hawaii) to here (Florida) it only took around 4 days!!! Everything was in mint condition, and I received more than the many free gifts I expected with my LARGE order! Thank you sooooooooooooooooooooooo much to Ethan for all of your outstanding service, you were extremely helpful! From, Janissa"
"They had no problem changing my internet order over the phone and crediting my account with the difference. Great customer service. Great products. Great site." Kevin
"I love my merchandise" Kelly
"This Hawaiian doll is perfect as a table center piece for the party we gonna give to our daughter. the shipping was very fast...Carlo"
"I got my order very promptly. The merchandise was better than expected. I love my hula man swaying on my dashboard. Thanks HawaiiStores.com!! Your service is excellent." Nicole
"Ethan was very helpful. He phoned and e-mailed me regarding my order and when our first selection was not available, he promptly sent us our second choice at a discount! I also have to mention what a great product the shirts are. Very good quality!" Colleen
"I work for an e-commerce company and we couldn't have handled the order any better. I received the item in 2 days and it was perfect. Thanks for everything." Rebecca
"HawaiiStores.com went out of their way to help me. They arranged to change mail outs to include Australia so I could order through them. They kept me informed of shipping costs before proceeding with the order and everything was received intact and of good quality. Thanks to Ethan from Hawaiistores.com." Jim
"The quality of the merchandise was excellent. My questions were answered very quickly and the merchandise was shipped promptly. I am so pleased that I am making an additional order immediately!" Michael
"i received my order much sooner than i had expected. and i couldnt be more pleased with the quality of the merchandise!" Daniel
"The items arrived ahead of time, they cost less than what was shown online, and they gave me credit for that (lower shipping costs). A very nice friendly note tucked inside. Great experience. I would order from them again and would recommend them anytime !" Sharon
"Thank you. Merchandised order was as advertised and I was pleased with everything. Mahalo from the state of Ohio." Lori
"Fast, friendly! No problems whatsoever!" Karen
"As it happens, I had to have a hawaiian shirt for an event at work, and, in my usual fashion, had waited until the last minute to even look. Your's was the first company that turned up while browsing the web, and upon further examination, had the best to offer. The 2 shirts got to me in 5 days, much to my surprise, and I was complimented on them all day. Thanks again for your courtesy and prompt response." William
"FABULOUS! The price was better than anything I could get locally (and I live in Southern California -- a shopper's paradise!) and the order was delivered very quickly. I'll definitely order again." Patricia
"Great shirt, rapid service." Shawn
"Their prices are amazing, and the service was prompt and efficient. I was excited to receive my 'goodies' in record time." Lajuanna
"Excellent service and personal assistance, when needed with your order. Mark from Rancho Cordova."
"I was in desperate need of an order to be processed prior to Christmas and Ethan at HawaiiStores.com helped me out. If I remember correctly, I placed the order 5 days before Christmas. I was in Santa Clara and of course, he was in Hawaii. I received my order, intact and in great shape, 2 days later!!! Not only did the order come in time for Christmas, everyone I gave it to was pleased and are using it as we speak. Mahalo Ethan!!" Reneil
"Shipped very quickly. Item as described. Plus a free gift to boot!!" Donna
"Ethan was a pleasure to deal with, we were able to get everything we needed for our tradeshow on a tight schedule and within budget. When the merchandise arrived it exceeded our expectations. Great job!" Maria
"Great shirts, prompt" Trudy
"Once again, thank you for your beautiful merchandise, and the speed at which it was received. We will be ordering from you again in the near future. Thank you, Cheryl."
"They got the order out quickly, confirmed the order promptly and got everything right. Excellent job! Steve
"Order received very quickly" Benjamin
"Ethan was absolutely the most helpful person. Thanks to him our luau was enjoyed by all!" Cyndee
"We are very pleased with our purchases, and happy they arrived so quickly. Thank you, and keep up the great work!"
Janine
"Very happy with merchandise and delivery was fassster than expected..." Charles
"Awesome service, incredible prices, fast shipping - what more could you want? I even received a personal email from them regarding a question on my order - tremendous customer service! I am impressed, pleased, and will definitely be back! Kim
"Performed above and beyond all expectations. Excellent customer service and outstanding turn around time. Definitely the best company I've dealt with on-line." Tammy
"I especially liked the letter sent with my order. Friendly yet professional. I'll be back you can be sure." Pamela
"great service!!! super fast shipment!!! super products. i'll be back!!!!!!!!! andy
"Very friendly and helpful staff on the telephone. Easy to do business with. We will continue to do business with them whenever the need arises." Marti
"Better than excellent!...Thank you Hawaii Stores! Mrs. Parrilla from Puerto Rico
"I am MUCH more than satisfied with my online shopping experience at 'HawaiiStores'! The personal attention and helpfulness given me by Ethan surpassed ANY of my prior shopping 'sprees'--online or otherwise! I am very happy with the merchandise I received, and the speediness of the delivery of my purchases! I will definitely be shopping at his unique 'store' again--very soon!" Nancy
"I went to HawaiiStores.com because a friend recommended them. HawaiiStores.com's service was great; they went way above and beyond for me. My recommendation to YOU is whole hearted and comes with no reservations-they are terrific! (Oh, yes, and their product exceeded our expectations, also.) Mary (Hawaiian Shirts)
"The most courteous and prompt internet merchant service I've ever experienced." S.G.
"Quick service, nice product. I'm thrilled with HawaiiStores." William
"This order was much faster than we anticipated. We were very happy with the response time..." Cheryl
"Fantastic service, loved all the items!!!" William
"Very people friendly and people oriented--as a store should be--not as most are not today. Helpful. Explained well. Great website: easy to use and understand. Hope they stay in business." Pat M.
"quality merchandise...excellent delivery service!!" Cem
"LotsofAloha has been fantastic! So far, I have placed three orders with the company. Furthermore, the staff at LotsofAloha answered all my e-mails promptly, and have been very concerned with my satisfaction. Not only that, when you place an order for ten dollars or more, they throw in a free gift (and sometimes more!) LotsofAloha truly lives up to its' name. It is by far the best Internet company I have dealt with. I would highly recommend them to anyone. Aloha! Virginia
"I was very pleased. I just returned home from Hawaii and all the things I purchased I found in Hawaii, but were more expensive!" Deborah
"It was a very good experience shopping with them and I would do it again" Stacy
"I ordered merchandise on Sunday and it was delivered Tuesday from Hawaii to Florida! Excellent Service!" Patricia
"I was surprised with how well it went!" Kristen
"I was very pleased with the quality of the product I received. I would definately purchase from them again!" Kimberly
"We had a minor problem with a shirt that was ordered, but together we came up with a solution and all parties were happy!" Brian
"Very speedy response and delivery, very good quality of clothing." Cricket
"nice little extras, prompt delivery oh so smooth." Rachel
"The assortment of merchandise was outstanding at Aloha-Store at HawaiiStores.com. I was looking for dashboard Hula dolls. The assortment at this store was better than at any other web site. The prices were also great, cheaper than at the other stores. The ability to personally select styles and colors of each type of doll was nice, most stores choose for you. Best of all, I had ordered on a Monday and the product was delivered to my house the Thursday of that same week. Every other online store I have ordered from takes at least a week to get my merchandise. I will continue to use the Aloha Store. They are great. I plan to order several gifts from them in the next week!!!!! Sian
"Very nice people, wonderful products, easy to deal with fast shipping a real asset to..." Patricia
"Thank you for your excellent service and outstanding merchandise" Richard
"Service was outstanding" Kay
"My order arrived very quickly even during the Christmas rush. My order was reasonably priced and the quality of the items I ordered was excellent. I would not hesitate to order from the Aloha-Store again and I'm telling all my friends." Lisa
"The merchandise I received was in great condition, and was very nice. The package was carefully packaged, and arrived right away. It was a great experience and I would definitely do business with Aloha-Store again." Alicia
"After my grandfather visited Hawaii all he could talk about was how beautiful everything was. When he opened the present I got him...a calendar with pictures of Hawaii he was overjoyed! I love your stuff!" Becki
"Fast, friendly service. Very nice people to deal with. Will definitely order from them again!" Patricia
"Fast service. All products ordered arrived as advertised. Quality products for a very reasonable price. This was my first internet shopping experience. I'm pleased with how easy, accessible, and timely ordering on the internet is. I will be doing more." Heather
"Great customer service. Quality products. Great people!" Mrs. Moy
"Great products! Thanks for the prompt delivery!" Trista
"It was great. and the order came quicker than normal too. i will probably be placing another order!" Christine'
"Very fast, great store" Connie
"Good customer service; friendly; easy to deal with" Arline
"They were extremely helpful. I would recommend them to everyone. Thanks for getting the package to me on time. They were a definite hit." Leilana
"the shipment arrived quick!" Anonymous
"Aloha-Store reminded of my days in Hawaii! It was a pleasant experience ordering online with them and I would do it again!" Anonymous
The following comments were rated "Good."
"No problems. The merchandise was as advertised and was delivered on time." Matthew
"Everything came quickly and as ordered." Holly
"One of the items I ordered was not in stock, so they sent me a very similar item at no extra charge. Very nice." Jay
"I received my shirt in less time than they estimated. It's a quality shirt. I would recommend HawaiiStores.com to everyone." John
"The product was exactly what I had expected. I was totally satisfied. I wish I could have gone to Hawaii and pick up my order myself!" Debbie
"delivered on time fairly good selection looking forward to placing my next order" Mel
"I totally loved my merchandise but just less than a week later I went back to aloha-store.com website and found the stuff I bought on sale. I was somewhat disappointed at this finding and would like it very much if I was compensated for my loss. It's o.k. though if aloha-store.com decides not to. I don't hold it against them in any way and none the less still shop there..." Mel (We sent a check right away)
Last but not least some treasured e-mail comments:
"Got my order today and am so pleased with it. The packaging was excellent and thanks for the extra stuff, i.e. the pennant and the calendars.
At any rate, am very happy with the stuff and just wanted you to know. Will tell people about your site and send them to see it and hopefully they will order also.
Later,
Everett in TEXAS"
"Thank you very much! I received my products this afternoon, and I'm very happy with everything. You guys are great! Charlie
"...I am pleased with the items, especially the 3 shirts--I love the prints on them. Also, the Hawaiian book (free guide book)is very interesting. I really did not know that Hawaii had its own language, etc. And thank you for ALL of the other enclosed items. I was very concerned when I first decided to order from the internet--especially so far away. But you have been most helpful. Thank you. You were nothing like my experience with... I ordered a dashboard hula doll from them almost 1 month ago and have yet to receive it. Anyway, I sent you a thank you card (a real card via e-mail)..." Pat M.
"Thank you for your excellent customer service! It is a great pleasure doing business with your company. I am very pleased with the items I ordered. I appreciated the extra trouble you went to in order for me to receive the Hula ukulele! I am thrilled with the pennants and desk calendar. Your package came just in time for my birthday and it was a genuine thrill to receive a little something extra. I wish I knew what I could send you in return. If you think of a little something that we have here in... that you would enjoy, let me know. I look forward to ordering again. Have a wonderful weekend." Mrs. Moy
"I must add that I have recently received shipments from other Hawaiian web sites. Their customer service was not as complete or as personal as yours. Let me know if a more complete testimonial needed. You have the best Internet customer service that I have experienced to date." Mrs.Moy
At Hawaiistores.com we want you to be happy!
With Lots of Aloha,
Ethan
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| Thirty day money back satisfaction guarantee on every product. "Tracking" numbers will be e-mailed once the order has been sent. Please choose a free gift for every $10 worth of purchase from our "Choose a free gift section." Call us at (808) 277-3565 or toll free at 1.877.StoreHI (1.877.786.7344). We accept Mastercard, Visa and American Express. For more information please view the buttons near the bottom of our side navigation bar. Mahalo!
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