These II"s no longer come with a large woven handle, only a thin string handle. The main body of the ii has improved, each raffia strand is whiter and finer, with the same overall fullness. ii Thirty day money back satisfaction guarantee on every product for any reason including quality and service. "Tracking" numbers will be e-mailed once the order has been sent. Please choose a free gift for every $10 worth of purchase from our "Choose a free gift section." Contact us toll free at 1.877.StoreHI (1.877.786.7344). We accept Mastercard, Visa, American Express and money orders. For more information please view the buttons near the bottom of our side navigation bar. Mahalo! Copyright 1999-2006 Lots of Aloha. All Rights Reserved.